Your field engineers stay connected with the office at all times through the simPRO mobile app: simPRO Connect.
This seamless office-to-field connectivity reduces your engineers’ travel time, increases your billable hours and helps you deliver standout service to your customers.
simPRO Connect is compatible with both Android and iOS.
Engineers can invoice your customers before they even leave a site – and with simPRO Payments, your customers can pay by credit card on the spot.
Engineers can raise purchase orders from the field, as well as update times, materials, job details and even photos for each job in real time, for your office staff to access at any time.
With Connect’s runsheet, Engineers can get a clear view of their scheduled work each day without needing to drop by or call the office.
If a field engineer is scheduled to a quote, job or activity – or if their current schedule changes – they’ll receive a notification in Connect. Office staff can also send through new messages and more.
Field technicians have visibility of customer information, including contact and location data. Technicians can also capture customer signatures (when they approve a quote ready for a job and sign off on a complete job).
Easily see when and where your field engineers update their job or travel status.
*Asset maintenance features only available when Connect is integrated with simPRO.
“The other day at a job the customer queried an invoice. We could log on, show them the job sheet, amend there and then, and reissue there and then as well.”
Dan Ogden from D & B Electrical