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Keeping the team together through periods of rapid growth

Brad Halcrow   20 July, 2018

Craig Bowie began his plumbing career back in 2005. To launch their journey into entrepreneurship Craig and wife Sarah bought an existing business in August of 2013. Now, with a Business of the Year award to their name and a team of 36 they’ve found a recipe for success that allows the venture to run itself  when they need it to.

Time flies when you’re on the frontline

Brad Halcrow   10 May, 2018

Owning a business can become all-consuming, just ask Matt Daly of Daly Plumbing. Matt had been working crazy hours since starting his own plumbing business in 1996. It wasn’t until 2016, that he and wife Kristen went to Bali for a break. That’s a long time without holidays!

This is their story.

Luck is what happens when preparation meets opportunity

Brad Halcrow   18 April, 2018

The title of this story is borrowed from an ancient Stoic philosopher named Seneca.

It reminds me of many stories I hear from owners and operators in the trade industry. There’s often a stoic attitude required to ride the roller coaster that is being in business and seeing opportunity where others may see an obstacle.

Absolute control creates a competitive advantage

Brad Halcrow   24 November, 2017

Loucas Christodoulou worked with plumbers on a daily basis in his previous job at an estate agency. It was from here that his passion, to build a successful plumbing business, was born.

From the outset, Loucas’ focus was to differentiate himself from the competition by providing the most reliable and efficient service possible to his customers leaving behind old methodologies.

From man-in-a-van to $20mil projects, and calmer than ever

Brad Halcrow   10 November, 2017

Like many, Steve Campbell began his career as a trade business owner as a man-and-a-van. Getting work was never an issue, keeping his system fluent and organised was.

Supporting the country’s largest network of trade businesses

Brad Halcrow   30 October, 2017

Scott Carr has been with the Laser Group since the very beginning. Originally the Laser Group had built their own software. Over time, developing, maintaining and supporting the software was taking away the focus from what they do best - supporting their members.

Nowadays, the Laser Group is a 240-strong network of plumbers and electricians across New Zealand and Australia, running on a reliable, robust system that’s growing with them.

Turnover has tripled and the paper trail has disappeared

Brad Halcrow   10 October, 2017

Heron Plumbing, based in Auckland New Zealand is a 56 year old business. When Dale, president of Master Plumbers Auckland and wife Andrea bought the business 6 years ago they saw an opportunity to refine the workflow by removing the paper laden processes in place.

Phill’s team are united with the business, and the community (Part 2 of 2)

Brad Halcrow   6 September, 2017

This is the second post in a two-part series following Laser Plumbing Vermont. In this interview we hear how Phil Craig has established a strong team culture which has prepared the company for a prosperous forecast.

Can quoting time really be reduced by more than 70% ?

Brad Halcrow   16 February, 2017

It’s hard to put in writing exactly how simPRO has benefited Lucas & Sons Ltd. Business owner Ian tells it like it is. His appreciation for the benefits simPRO has brought to his business is obvious in the video below.

Doing away with the paperwork once and for all

Master Plumbers, Gasfitters & Drainlayers NZ Inc   5 December, 2016

By getting smart with new technologies, your trades business can improve its bottom line.