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How to use downtime to increase productivity

Brad Halcrow   5 July, 2017

Widely regarded as our most treasured commodity, time is one of those things that can’t be controlled, yet despite it’s value, we don’t spend near enough energy learning to manage it well, nor do we understand the finer nuances of getting the most from our time in order to become a well rounded human. Instead we pride ourselves on remaining in the default state of busy. Busy may not be such a bad thing, if it wasn’t so potentially counter productive.

It may well be that the answer to the ‘busy trap’ is not what you think.

Staff autonomy enabling a speedy process (Pt 1 of 2)

Brad Halcrow   3 July, 2017

Phill’s been in business for more than 20 years. It was around 10 years ago when he realised he’d like to take the business further.

He had big plans but the business model just wasn’t quite working; the infrastructure wasn’t enabling expansion. Phill hired the help of a business coach to implement systems and processes to propel the business forward.

3 examples of how forward thinking business owners eliminated manual data entry

Inbal Steinberg   28 June, 2017

simPRO is a powerful tool that revolutionises how businesses track, schedule, bill and analyse their jobs. Sometimes, however, a bridge needs to built to communicate with third-party applications or existing infrastructure.

‘Bridges’ between software applications are called integrations, and they are built using APIs (Application Programming Interface).

In this article, we’ve shared three examples of how smart businesses chose to streamline their workflow using the simPRO API.

An open letter of phenomenal success

Brad Halcrow   21 June, 2017

If you’ve been following The Journey for a while you’ve probably already heard of Adam Bell. He was the guy who went from working long, long hours to becoming a triathlete in between fishing holidays. After a while he got bored of all the time off so he’s decided to get stuck back into work and put in at least 30 hours per week to grow the business. Adam’s bought a new office space and big changes are ahead.

I asked him recently how adding simPRO to his business has changed things for him personally and professionally. This is his email to me in all its unedited glory.

The Birdsville track awaits while the business takes care of itself

Brad Halcrow   19 June, 2017

It's always exciting to see what can be achieved once the hard work is done and a business owner can sit back and enjoy the rewards.

Michelle and Cameron's businesses are in full swing. The staff and simPRO Enterprise are taking care of the daily tasks which means holidays (and gardening) are a reality for this entrepreneurial couple.

After 13 years in business, growth is no longer a challenge

Brad Halcrow   14 June, 2017

In this update we meet Lee Duffett, owner of Duffett Electrical Services. For the past 13 years Duffett has supplied electrical, fire and security services to commercial and residential properties along the south coast of Dorset, UK.

Every software update brings new business opportunities

Brad Halcrow   25 May, 2017

After joining Hawkins on Fire as Office Manager back in 2009, Eunice was tasked with managing office operations to ensure compliance and customer satisfaction and enable the business to grow. Finding the right solution for a company to rely on for its day-to-day operations is one thing, but being responsible for a new management system’s implementation is another. Eunice grabbed the ball and ran with it.

A comprehensive guide to Customer Relationship Management systems. Pt.1

Hari Iyer   18 May, 2017

There comes a time in every business journey when you can’t just sit around patiently waiting for business to knock on the door. Often you’ll need to be more proactive in order to bring more business through. When it’s time to go out and get more business, one of the greatest tools you can call upon is a well-functioning Customer Relationship Management system.

Dog Sledding in the Yukon

Brad Halcrow   16 May, 2017

When Paul Harty and wife Jenni started out in electrical business in 1987, during the day Paul would be on the tools while Jenni worked at the supermarket. At night, they’d get together to do the invoicing. Over time, the couple's hard work has paid off.

The pros and cons of using contractors over employees

Brad Halcrow   1 May, 2017

In 2016, the owner of BLUi Security, Boz Jovanovic, learned a lifetime of lessons. His company had just had its biggest quarter after five years of being in business.

It’s not uncommon to hear stories from trade business owners learning the hard way what it takes to ride the roller coaster of profit and loss. Boz learned a lot last year, and he’s come out the other side with a fresh approach and some fresh ideas.