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An open letter of phenomenal success

Brad Halcrow   21 June, 2017

If you’ve been following The Journey for a while you’ve probably already heard of Adam Bell. He was the guy who went from working long, long hours to becoming a triathlete in between fishing holidays. After a while he got bored of all the time off so he’s decided to get stuck back into work and put in at least 30 hours per week to grow the business. Adam’s bought a new office space and big changes are ahead.

I asked him recently how adding simPRO to his business has changed things for him personally and professionally. This is his email to me in all its unedited glory.

The Birdsville track awaits while the business takes care of itself

Brad Halcrow   19 June, 2017

It's always exciting to see what can be achieved once the hard work is done and a business owner can sit back and enjoy the rewards.

Michelle and Cameron's businesses are in full swing. The staff and simPRO Enterprise are taking care of the daily tasks which means holidays (and gardening) are a reality for this entrepreneurial couple.

After 13 years in business, growth is no longer a challenge

Brad Halcrow   14 June, 2017

In this update we meet Lee Duffett, owner of Duffett Electrical Services. For the past 13 years Duffett has supplied electrical, fire and security services to commercial and residential properties along the south coast of Dorset, UK.

Every software update brings new business opportunities

Brad Halcrow   25 May, 2017

After joining Hawkins on Fire as Office Manager back in 2009, Eunice was tasked with managing office operations to ensure compliance and customer satisfaction and enable the business to grow. Finding the right solution for a company to rely on for its day-to-day operations is one thing, but being responsible for a new management system’s implementation is another. Eunice grabbed the ball and ran with it.

A comprehensive guide to Customer Relationship Management systems. Pt.1

Hari Iyer   18 May, 2017

There comes a time in every business journey when you can’t just sit around patiently waiting for business to knock on the door. Often you’ll need to be more proactive in order to bring more business through. When it’s time to go out and get more business, one of the greatest tools you can call upon is a well-functioning Customer Relationship Management system.

Dog Sledding in the Yukon

Brad Halcrow   16 May, 2017

When Paul Harty and wife Jenni started out in electrical business in 1987, during the day Paul would be on the tools while Jenni worked at the supermarket. At night, they’d get together to do the invoicing. Over time, the couple's hard work has paid off.

The pros and cons of using contractors over employees

Brad Halcrow   1 May, 2017

In 2016, the owner of BLUi Security, Boz Jovanovic, learned a lifetime of lessons. His company had just had its biggest quarter after five years of being in business.

It’s not uncommon to hear stories from trade business owners learning the hard way what it takes to ride the roller coaster of profit and loss. Boz learned a lot last year, and he’s come out the other side with a fresh approach and some fresh ideas.

Feedback: why your business needs it, and how to get it

Rated People   28 March, 2017

Your digital presence as a business is absolutely crucial. If you want consistent work, to build trust in your brand, and the opportunity for growth, you have to know how to gather feedback, and how to embrace it.

Here, we’ve laid out the most important things you need to know about doing just that.

What it takes to support an international network of trade businesses

Brad Halcrow   27 March, 2017

Steve Keil is the driving force behind the Laser network which supports more than 240 plumbing and electrical contracting businesses across Australia and New Zealand.

After several years of building, training and maintaining their own software, Laser turned to simPRO for a solution to support their growing community.

Time to go after the big projects

Brad Halcrow   16 March, 2017

In the past Dan Ogden, owner of DB Electrical Services, struggled to effectively manage high volumes of orders from suppliers. This then affected his ability to effectively manage projects by making it difficult for him to organise and assign resources to them.