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Phill’s team are united with the business, and the community (Part 2 of 2)

Brad Halcrow   6 September, 2017

This is the second post in a two-part series following Laser Plumbing Vermont. In this interview we hear how Phil Craig has established a strong team culture which has prepared the company for a prosperous forecast.

Staff autonomy enabling a speedy process (Pt 1 of 2)

Brad Halcrow   3 July, 2017

Phill’s been in business for more than 20 years. It was around 10 years ago when he realised he’d like to take the business further.

He had big plans but the business model just wasn’t quite working; the infrastructure wasn’t enabling expansion. Phill hired the help of a business coach to implement systems and processes to propel the business forward.