New year, new you? More like new year, new technology for your industry! With technology-based tools rapidly advancing, it is no surprise that the field service industry is taking advantage.
IoT has long been touted as a transformational technology within field service management, and its impact will be felt by smaller organisations just as much as their larger peers.
New technology - whether it is IoT, AI, augmented reality, or blockchain - takes a while to reach mass adoption. During that process, some tech companies might lose sight of the end-user benefits. But ultimately, technology should drive improvements to the service provided to customers.
IoT is something I have been talking about a lot lately and am pretty excited about it. In fact, most people that get it and see its potential are excited about this new wave of disruption. However, when I speak with most people, there doesn’t seem to be a very strong understanding of what the IoT is and what its implications are. It’s very easy to write it off as another buzzword that gets analysts excited, but if you’re not learning you are missing out on earnings.
Security of Payment legislation was designed to give subcontractors and trade contractors (‘subcontractors’) the power to enforce non-payment quickly and to deal with disputes quickly out of court. The reasoning behind the legislation is that subcontractors basically funded the construction process, usually paying for the materials and labour for the work well before the subcontractors themselves were paid. As a result, the payers (builders and owners) higher up the contractual chain used the subcontractors as interest free finance.