8 October, 2019

Do you have an easy method for customers to pay you for your services? If not, you may want to take a close look at the way you accept payments and how you can improve.

3 October, 2019

In recent years, a lot of work has gone into breaking down the stigma surrounding mental health issues. It's now relatively well known that one in four of us will experience at least one diagnosable mental health issue in any one given year, and one in six of us experienced a mental health issue in the past week. Stats like these helps emphasise the fact that mental health issues can happen to any one of us, and are more common than people perhaps once thought.

27 September, 2019

Onboarding in a busy business can be tricky. You've got the hire with the skills you've been looking for, but they'll need to be introduced to your workflows and processes before diving in.

Or maybe you've brought in a new system for your business and you need to onboard your team.

Whether you're the type to sit everyone down in a room to bring them up to speed or get them out in the field and learning by doing, it's important you have a process.

26 September, 2019

Whether it's cyber criminals engaged in making money through fraud, competitors interested in gaining an economic advantage, or employees misusing the sensitive data they have access to, the threat to a business's data security can arise from several sources.

20 September, 2019

Everybody wants to increase their efficiency. They want better cash flow, more productivity and to exceed customer expectations. Successful operations management is how they can do it.

However, it can be difficult to achieve this when using different systems to manage a businesses, jobs, assets, projects and learning.

16 September, 2019

High employee turnover can cost businesses much more than just money. So, what can you do to ensure you don’t lose valuable team members? Creating a positive work culture where your team members can grow, and develop their careers is key in helping your business succeed. In this blog, we take a look at 5 things you can do to improve your business’s retention rates.

13 September, 2019

So you’ve hired a new staff member. What should you do next?

A comprehensive introduction to your business is a critical piece of the hiring process, especially in a job-seekers market such as the trades industry. The introduction to your company should be comprised of two different sections - induction and onboarding.

13 September, 2019

As a business owner, you want your investment in employees to pay off. However, without the right opportunities for progression, you'll quickly find that valuable staff will search for greener pastures.

To avoid your team looking for advancement opportunities elsewhere, we've got two words for you:

Professional development.

13 August, 2019

Did you know that only 20% of people are willing to answer calls? Or that most business emails have an open rate of around 20%?

SMS is, as recently as 2018, still the most preferred method of communication between a business and its customers - it's quick, easy and personable.

12 August, 2019

In today's world, data sits at the core of most business-critical processes. Therefore, it's vital that the data used to drive these processes are both accurately inputted and efficiently utilised.