Making every part count

Alessandra Palma-Tilley   1 February, 2019

For many field service businesses there’s normally one recurring issue, an issue that can no longer be ignored, that prompts the leap from paper & spreadsheets to business management software. It’s usually either financial, operational or procedural, but when an issue spans all three the need for change becomes business critical.

QuickBooks Connect London 2019 - an event for dreamers and doers

Mathew Wray   23 January, 2019

This February, QuickBooks opens the doors to its annual conference - QuickBooks Connect London 2019. simPRO are delighted to be exhibiting once again.

How business management software can improve customer service

Laurie Pottage   15 January, 2019

What is business management software?

All businesses have various processes that they rely on to function - HR, sales and finance for instance. However, it’s normal and often the case for a business to grow in an ad hoc way, with software solutions brought in as, and when, they’re needed to help the business grow.

Winning more business and improving customer experiences

Rupa Datta   20 December, 2018

If you’re not up to date on the story so far, make sure to take a look at my latest post highlighting the pitfalls of missing valuable opportunities here.

And so the boiler replacement experience continues…

Rules of engagement - How to attract and retain staff

Ruth Campbell   28 November, 2018

The concept of skill shortages is no foreign entity to the UK’s trades industries - as years have gone by, the number of available and skilled contractors and engineers has seemingly found a familiar pattern through which it ebbs and flows.

Using SMS to communicate with your customers

Richard Pratley   20 November, 2018

Text Request is a website perhaps most well known for their article ‘How Many Texts Do People Send Every Day’, at least, that’s according to their own stats in the report that say the page has been one of the best performing for the site.

Nothing is more expensive than a missed opportunity

Rupa Datta   20 November, 2018

Since I joined simPRO 12 months ago, I’ve been working with trade businesses with a view to help them improve their business operations with software. So when I recently needed to call on the services of a plumber to fix my boiler at home, I was disappointed that the service I received didn’t meet the standard I expected.

Tackling Tool Theft

Simon Tushingham Jones   8 November, 2018

Research released from the Federation of Master Builders (FMB)* in mid-October revealed some disappointing data: numbers showed that more than half of UK builders have at some point fallen victim to tool theft.

simPRO Partner Network - The Digital Practice: Getting value from apps

Ian Phillips   25 October, 2018

Xero Partner Team Manager, Ian Phillips, highlights the essential apps that Xero Partner Firms should embrace to improve efficiency, but also ones that work seamlessly with Xero to provide clients with an end to end cloud solution.

Xerocon London 2018 - where accountants and technology join forces

Mathew Wray   25 October, 2018

Next month the cloud accounting powerhouse, Xero, opens the doors to its annual conference - Xerocon London 2018.