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A day in the life of a Customer Success Adviser

Susan Coy   18 November, 2016

While simPRO’s focus has always been on the success of our clients, we’ve just recently reached a position where we can expand our teams to have members solely focussed on following and guiding our clients’ journeys with simPRO.

So, in my new role as Customer Success Adviser for the UK, it’s up to me to ensure that our clients can get the most out of simPRO and achieve their business objectives, whether they’ve just made the decision to implement the software into their business, or they’ve been using it for years.

I thought there’s no better way to explain what it is that I do in this role than to talk you through my typical day! So here goes...