It’s the eternal debate: Apple vs Android. For many people, it’s just a matter of personal preference, but for field services contractors, the efficiency of your tablet or smartphone can affect your daily operations and even the performance of your business.

Thankfully, the difference between Apple and Android isn’t what it used to be.

While Apple used to be the clear winner, Apple and Android are now neck and neck, at least in terms of having flagship smartphones and tablets with powerful hardware and excellent software.

simPRO works well with either platform, so you don’t need to worry that your decision will affect the performance of your enterprise management system.

But the question remains, which system is better for field services businesses and their technicians?

We don’t want to offend the legions of Apple and Android fanboys and fangirls out there, but we’ve pulled together some of the advantages of each system:


  1. Apps - the best ones are still on iOS, at least at first. Android often has a longer wait for apps and, even now, there are many iOS exclusives that will probably never make it to Android.
  2. Security - Apple has always prided itself on strong security, and although its software is far from bulletproof, it’s still more airtight than Android.
  3. The App Store - The Apple App Store is well curated and organised. By comparison, Google Play is a mess.
  4. Bloatware free - Apple includes very little “bloatware”: pre-installed software you don’t want or need. Android smartphones from most manufacturers - from LG to Sony to Samsung – are full of the stuff.


  1. A more open ecosystem - Unlike Apple users, Android users can install applications from a developer's site, a flash memory card, or a third-party app store such as the Amazon Appstore.
  2. Apps are cheaper on Android than iOS
  3. Customisable User Interface offers productivity benefits – Android has customisable widgets. These can be placed anywhere on the Android User Interface and offer dynamic updates or shortcuts to a variety of productivity-focused services, such as email, calendar, and social media feeds.
  4. Cross-platform nature makes it more flexible - Android is entirely open and has designed its software developer kit to work across as many platforms as possible. As a result, it's quicker and easier for companies to get any Windows or Linux app they need onto Android than it is on iOS.
  5. Multiple prices for devices - the number of different devices that run on Android dwarfs the range using iOS. That allows for a wider range of price points and features.