As we continue to grow our philosophy remains the same: offering the highest quality, easy to use work order and service management software, served up with personal service at an affordable price.
We believe in giving people what they need, not what we think they need and we continue to encourage our customers to give us feedback on every aspect of the program. Over time we have "grown" simPRO into a complete work order and service management application with truly useful features suggested by people "in the trenches" of service management from around Australia.
Key Personnel
Brad Couper, UK General Manager
Nolan LeSueur, International CEO
Steve Bradshaw, Company Founder and Director, Sales and Marketing
James Yuille, Marketing Manager
Lynelle Hills, Training Manager
Bella Bai, Financial Controller
Rianna Ash, Operations Coordinator, Administration
Development Team
Vaughan McKillop, Lead Programmer
Bachelor of IT, and software architect for Acorn Software.
Jeremy Bertel, Programmer & Support Engineer
Bachelor of IT, Head of Acorn Software's support team.
Michael West, Programmer
Bachelor of IT, His role is to fulfil clients’ needs by customising simPRO specifically for each client based on their needs.
Michael Krome, Programmer
Bachelor of IT, His role is to manage and support simPRO's mobility components.
Matt Young, Programmer
His role is to maintain simPRO servers on and off site.
How it all began
Hello, my name’s Stephen Bradshaw and I'm the founder of Acorn Software. I had an electrical contracting business in England for 20 years prior to migrating to Australia in 1990 where I started another electrical contracting company called Quantum. Back in 1999, we realised we needed a better management system for our electrical contracting business...
We needed to create quotes and estimates, manage our purchasing, schedule employees and contractors, generate computerized work orders, manage projects, control our stock and third party service expenses, do our invoicing and look after accounting and payroll; however there was nothing available that addressed all the needs of a busy contracting business.
The decision was made to create our own. There was some in-house expertise but we saw the need to bring in an “expert”. Off to Griffith University (in Brisbane) where we found a talented programming undergraduate, Vaughan McKillop, and hired him as soon as he’d finished his degree.
We gave Vaughan a brief and after three months, he had created a brilliant scheduler. It let the technicians easily access the work they had to do, and what’s more, it let me see exactly who was available, for what job, and when. It made an immediate difference to the business. We were now able to tell our customers exactly when a job would start and who would be doing it.
Excited by what we’d achieved, we took a closer look at what this new tool could be expanded to do.
Since then, we looked at every aspect of the business and worked out how it could be made easier. No stone was left unturned, no question left unanswered in the process.
The software we developed (we called it simPRO – Service Industry Manager Professional) now runs the whole business, including the accounts.
Other contractors we dealt with started to ask us about our increased efficiency, and when we explained about the software, they wanted it, too; and so we established a second Company, Acorn Software, to distribute it to the industry.
Since then, we have actively listened to the industry as it has told us via our forum, what they want this product to deliver them. What we now offer is the result of the collaboration between some 500 contractors internationally.
Let me pass you over to Brad Couper, General Manager, UK Operations...
"I’d be delighted to share our experience with you and show you how simPRO makes any contracting business easier to manage and more profitable.
"Call me on 02033 970 086 for a totally obligation-free chat about how this all works. I promise you I’ll hold nothing back; nothing will be kept secret. You can pick my brains; ask me any question you want about how it works and what it will do for you. You’ll get a free 30-day obligation-free trial to use in your business.
"You have everything to gain."
Sincerely,
Brad Couper
General Manager
simPRO UK
